NameViqal
OverviewViqal is a cutting-edge virtual AI concierge designed specifically for the hospitality industry. With the capability to engage guests in over 130 languages, Viqal automates guest interactions, significantly reducing the time staff spends on routine inquiries by up to 80%. This intelligent system not only facilitates contactless digital check-in and efficient quick service recovery but also collects guest feedback post-stay to continuously enhance the guest experience. Viqal seamlessly integrates with existing hotel management systems such as PMS and CRM, allowing hotels to tailor their services and elevate guest satisfaction, ultimately driving additional revenue through strategic upselling opportunities during guests’ stays.
Key features & benefits
  • Full automation of guest engagement in over 130 languages.
  • Significant reduction in routine guest inquiries thanks to automation.
  • Enhanced upsell revenue via identification of in-stay upselling opportunities.
  • Streamlined operations with contactless digital check-in capabilities.
  • Seamless integration with existing hotel systems like PMS and CRM for personalized service.
Use cases and applications
  • Automating guest engagement in multiple languages, leading to increased efficiency and revenue.
  • Improving guest satisfaction by providing contactless digital check-in and quick service recovery.
  • Collecting feedback post-stay to optimize the overall guest experience and revenue generation.
  • Integrating with hotel management systems to deliver a tailored service that enhances guest loyalty.
Who uses?
  • Hotel managers
  • Hotel staff
  • Hotel guests
PricingViqal offers a Free trial for new users. Paid plans include:

  • Professional Plan: $2.40 per room per month
  • Professional Plan: $2.99 per room per month
  • Enterprise Plan: Custom pricing available
  • Enterprise Plan: Custom pricing available

Note: Pricing is subject to change. Please verify details on the Viqal website.

TagsAI Concierge, Hotel Automation, Guest Engagement, Revenue Optimization
App available?No

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