NameTactful.ai
OverviewTactful AI is a sophisticated, AI-driven customer engagement platform tailored to enhance customer retention, streamline operational efficiencies, and amplify sales outcomes. By harnessing advanced conversational analytics, an AI help desk, intelligent chatbots, workflow automation, and effective content management tools, Tactful.ai empowers businesses to deliver comprehensive omnichannel customer support. Its integrated ticketing and CRM features use cutting-edge AI to optimize interactions and reduce operational costs. Additionally, the platform facilitates the development of AI-powered chatbots specifically for customer support, making it an essential tool for modern businesses.
Key features & benefits
  • Advanced conversational analytics for insightful customer interactions.
  • AI help desk to streamline support processes.
  • Intelligent AI chatbot for enhanced customer engagement.
  • Automation of workflows to increase operational efficiency.
  • Robust content management for organized information dissemination.
Use cases and applications
  • Comprehensive omnichannel customer support and seamless ticketing system.
  • Deployment of AI-powered chatbots for efficient customer support services.
  • Workflow automation and effective management of content.
Who uses?
  • Customer support teams
  • Sales teams
  • Marketing teams
  • Operations teams
  • Business owners
PricingDetails about pricing plans, including any free version, are typically available on the Tactful.ai website.
TagsAI Customer Engagement, Conversational Analytics, AI Chatbot, Customer Support, Workflow Automation
Mobile app available?No

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