| Name | Nextiva |
| Overview | Nextiva is an innovative, AI-powered platform designed to enhance customer interactions by integrating multiple communication channels into a single, streamlined interface. It transforms contact centers with advanced automation features that help improve operational efficiency and achieve better customer satisfaction. By fostering seamless communication through voice, video, SMS, and social platforms, Nextiva enables businesses to personalize customer experiences throughout the entire engagement journey. The platform’s AI-driven capabilities, including voice responses and chatbots, facilitate a remarkable reduction in manual processes while delivering insightful analytics from customer conversations, ultimately driving down operational costs by up to 30%. |
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| Pricing | Nextiva provides a **Freemium** model allowing users to access basic features for **free** with certain limitations, with options to upgrade as needed. **Note: Pricing packages may vary. Check the official website for the most current information. |
| Tags | Nextiva AI Review, AI, Customer Interactions, Contact Center, Automation, VoIP, Analytics |
| Mobile app available? | Yes, Nextiva offers the NextivaONE app for mobile access and management. |
Nextiva
5
/1 ratings
Overview
Discover how Nextiva leverages AI to transform customer interactions across multiple channels, improving efficiency, engagement, and satisfaction.
Category: Customer support
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