FieldDetails
NameAir.ai
OverviewAir.ai is an advanced conversational AI platform designed to autonomously conduct human-like phone interactions for sales and customer service. It engages in extended conversations, emulating human speech patterns with remarkable accuracy. Equipped with infinite memory and perfect recall, Air.ai operates autonomously across over 5,000 applications, performing tasks such as scheduling appointments, processing orders, and managing customer inquiries without human intervention. This technology offers businesses the capability to scale operations efficiently by deploying AI-driven agents that work 24/7, reducing the need for traditional human staffing. By automating complex interactions, Air.ai aims to enhance customer engagement and operational efficiency across various industries.
Key Features & Benefits
  • Human-Like Conversations: Engages in extended phone calls that are virtually indistinguishable from those conducted by human agents, enhancing customer engagement and satisfaction.
  • Autonomous Operations: Handles tasks such as scheduling appointments, processing orders, and managing customer inquiries without human intervention.
  • Infinite Memory and Perfect Recall: Retains all previous interactions, ensuring personalized and contextually relevant responses in every conversation.
  • 24/7 Availability: Provides consistent service around the clock, improving efficiency and customer satisfaction.
  • Scalability: Easily scales to handle increasing volumes of customer interactions without compromising performance.
  • Cost-Effective: Reduces operational costs by automating tasks traditionally handled by human agents.
Use Cases and Applications
  • Customer Service Automation: Manages customer inquiries, troubleshooting, and support without human intervention.
  • Sales Call Automation: Conducts outbound sales calls, lead qualification, and follow-ups to boost sales efficiency.
  • Market Research Calls: Gathers customer feedback and conducts surveys to inform business strategies.
  • Appointment Scheduling: Coordinates and schedules appointments, meetings, and reservations seamlessly.
  • Order Processing: Handles order placements, modifications, and confirmations to streamline sales operations.
Who Uses?Businesses across various industries, including e-commerce, healthcare, banking, travel, and technology, utilize Air.ai to enhance their customer service and sales operations. It is particularly beneficial for call centers, customer service departments, sales teams, support teams, marketing teams, small to medium businesses, and enterprises seeking to automate and scale their customer interactions.
PricingAir.ai offers a flexible pricing model based on usage. The primary cost components are as follows:

  • Outbound Campaigns: $0.11 per minute (includes both dial time and talk time).
  • Inbound Campaigns: $0.32 per minute (pure talk time without dial time).
  • API Outbound and Roleplay Calls: $0.32 per minute.
TagsConversational AI, Customer Service Automation, Sales Automation, AI Voice Assistant, Business Communication, AI Customer Support, AI Sales Agent, Autonomous Agents, AI Call Center, AI Phone Calls
Mobile App Available?No

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