| Name | Unthread |
| Overview | Unthread is an innovative AI-driven tool that enhances customer support within Slack channels. By automating responses, it allows teams to provide timely assistance while also offering insightful analytics for strategy improvement. It consolidates various communication channels into a unified inbox, making support management more efficient. Key features include prioritized ticket assignments, clear escalation paths, and integrations with popular CRMs and task management software. Additionally, Unthread intelligently categorizes customer feedback and suggests appropriate responses, facilitating smoother conversations across different platforms. It empowers teams with customizable workflows through its robust API and provides tools like drag-and-drop message building for ease of use. Leading teams trust Unthread as their go-to solution for modern customer support in Slack. |
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| Pricing | Unthread operates on a Freemium pricing model, allowing users to access basic features for free with some limitations. Paid plans include:
Note: Pricing is subject to change. Check for updates here. |
| Tags | Unthread AI Review, Customer Support, AI Tool, Slack Integration, Workflow Automation |
| Mobile app available? | Yes, available for integration with Slack and other platforms. |
Unthread
5
/1 ratings
Overview
Discover Unthread – Your AI-Powered Solution for Streamlined Customer Support in Slack. Automated responses, integration, and analytics enhance your team's productivity.
Category: Customer support
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